terms of service
Welcome to Kariba Fitness. By accessing or using our website, programs, or services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before participating in any activity or purchasing any product or service.
1. General Terms
Kariba Fitness provides personal training, group fitness, Muay Thai, yoga, Pilates, nutritional coaching, and wellness workshops for individuals and organizations.
By using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.
We reserve the right to update or modify these terms at any time without prior notice. Continued use of our services constitutes acceptance of any changes.
2. Conduct and Respect
Kariba Fitness maintains a zero-tolerance policy for any form of discrimination, harassment, or disrespectful behavior based on race, gender, religion, sexual orientation, age, or ability.
Any individual found engaging in such conduct may have their membership or participation terminated immediately without refund.
3. Memberships, Packages, and Payments
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All memberships, personal training sessions, and group class packages are non-refundable and non-transferable.
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Membership options include 1-month, 3-month, 6-month, and 12-month terms.
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Membership fees for all terms are non-refundable, even if the client chooses not to use the services for the full duration.
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Unused sessions or packages expire at the end of their term.
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Extensions or holds may be granted only under extenuating circumstances (e.g., injury or medical reasons) and are subject to approval by Kariba Fitness management.
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Payments are due in full before the start of any service unless otherwise stated in writing.
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Kariba Fitness reserves the right to terminate memberships or services for violations of policy, unsafe conduct, or disruptive behavior.
4. Cancellations and Rescheduling
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Members on recurring billing may cancel their membership by providing at least 30 days’ written notice prior to the next billing cycle.
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Cancellations submitted less than 30 days before the renewal date will be processed the following cycle.
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No refunds will be issued for early cancellations of 1, 3, 6, or 12-month memberships, personal training sessions, nutritional coaching packages and Yoga and Pilates class passes
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In the event Kariba Fitness must cancel or reschedule a class, session, or workshop, clients will be notified as soon as possible and offered a make-up session or credit.
5. Results Disclaimer
Fitness results vary from person to person and depend on factors such as effort, consistency, nutrition, and overall health.
Results are not guaranteed. Kariba Fitness makes no promises regarding specific outcomes or timeframes.
6. Nutritional Coaching Disclaimer
Nutritional coaching is intended for educational and wellness purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
Clients with pre-existing medical conditions should consult their doctor or healthcare provider before making any dietary or exercise changes.
7. Health and Safety
Before beginning any program, clients must disclose relevant health conditions, injuries, or limitations.
Participation is at your own risk. Kariba Fitness and its staff are not liable for injuries, health complications, or damages that may result from participation in fitness or wellness activities.
8. Privacy and Data Protection
Kariba Fitness protects your personal information in accordance with Ontario’s PHIPA and PIPEDA regulations.
We collect only necessary information to provide services and maintain confidentiality at all times.
For more details, please review our Privacy Policy.
9. Intellectual Property
All website content, including text, images, videos, and logos, are the property of Kariba Fitness and may not be copied, distributed, or used without written consent.
10. Limitation of Liability
Kariba Fitness, its owners, trainers, and affiliates shall not be liable for any injuries, damages, or losses arising from participation in fitness sessions, workshops, or the use of any facilities or equipment.
By engaging in our services, you voluntarily assume all associated risks.
11. Governing Law
These Terms of Service are governed by the laws of the Province of Ontario, Canada.
Any disputes arising from or related to these terms will be handled under Ontario jurisdiction.
12. Contact Information
If you have any questions or concerns about these Terms of Service, please contact:
Kariba Fitness
📧 Email: kariba.fitness@outlook.com
📞 Phone: 416-303-0266